Faq

Faq

Read thoroughly the general FAQ.

In order to help you, we have thought of giving you some answers to the questions you possibly are asking yourself right now.

We hope we will be a support for you both, in case you have already booked your holidays and if you have not yet.

If you book directly through our website, a deposit of € 300,00 per room will be required. If you don’t to use your credit card online (Visa or MasterCard) you can contact us at info@touringcaorle.it and pay the deposit by bank transfer.

In case, for serious, unforeseen reasons, you will have to cancel your booking, by giving us written notice, the deposit paid will not be lost if the cancellation is made up to 15 days before arrival. The deposit can be used for a reservation in our facilities during the current season or the following season.
In case of cancellation from 14th day before arrival, the deposit twill be withheld.
In case of delate arrival due to any circumstances, the whole amount - as per reservation – will be charged.
In case of early departure a fee equivalent to the cost of max. 3-night stay with bed and breakfast - starting from the real departure day - will be charged.

Yes, you can. We suggest our guests the Allianz Booking Protection Insurance. For more details click here.
Please be aware that the insurance can be purchased not later than 11:59 pm of the day following the deposit payment.

Rooms and parking spots are available for arrival from 02:00 PM onward and has to be freed no later than 10:00 AM.

Hotel Touring does not have a restaurant in its premises but for those who chose the HB rate there is the Panfilo Restaurant at 20 mt far.

The price includes the buffet breakfast, beach service (1 sun umbrella and 2 sunbeds per room), VAT, and an outdoor parking space.

The local tourist tax is not included in the room rate and must be paid upon departure. The amount of the tax is € 1.50 per person per day (only for those from 12 years old) up to a maximum of 10 consecutive nights.

Pets are not allowed in the hotel.

The hotel features a free outdoor private parking area. There is also parking spaces in the garage (to be reserved in advance) which costs € 5,00 per day.

The hotel has a direct access to the beach and it is very proximate to the beach volley fields and to the children’s playground.

The city center of Caorle is just over 1 km from the Hotel Touring and can be pleasantly reached with a walk on the seafront.

Hotel Touring has a front-sea position that allows the direct access to the private beach.

In order to promote sustainable and conscious tourism as well as the adoption of good practices in tourism, the City Administration has provided for the determination of the entry fee to the Old City of the Municipality of Venice and other smaller islands of the lagoon. (Lido di Venezia compreso Alberoni e Malamocco, Pellestrina, Murano, Burano, Torcello, Sant‘Erasmo, Mazzorbo, Mazzorbetto, Vignole, S. Andrea, La certosa, S. Servolo, S. Clemente, Poveglia, Sacca Sessola).
Those who plan to visit the Old City of Venice without staying overnight, must book their visit on the specific computer application and, except for the conditions of exclusion and exemption provided by the Regulations, make the relevant payment of the fee of € 5,00 per person.

Bookings are made by entering the visitor's first name and last name in the form at this link or in the dedicated app. Once you have registered, you will be able to choose whether to download the voucher with QR-code and booking code or receive an email to the email address of the person who made the booking.

On a trial basis for 2024, booking and payment of the entry fee will apply from 8:30 a.m. to 4 p.m. on the following days:

- 25, 26, 27, 28, 29, 30 April
- 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26 May
- 8, 9, 15, 16, 22, 23, 29, 30 June
- 6, 7, 13, 14 July

Children under 14 years are not required to pay and do not need to place a reservation for access. They have to prove their age with a valid identity document.